Account Deletion

DOT Delivery by VMRS Pty Ltd gives users a clear way to request deletion of their account and associated data.

If you want your DOT account deleted, please email us at Support@dotdelivery.com.au with the subject line Account Deletion Request.

• Include the phone number or email used for your DOT account.
• Tell us whether you want account deletion only, or account deletion plus data deletion.
• We will confirm the request and complete deletion as soon as reasonably possible.
• We may keep limited records where required for legal, tax, fraud prevention, or security purposes.

What is deleted

When we process a deletion request, we delete the associated account profile and user data that is no longer required to be retained. This may include your account identity, saved delivery details, and order-related profile data.

What may be retained

Some records may be retained for a limited time where necessary for legal, tax, accounting, fraud prevention, dispute resolution, or security purposes. Any retained data is kept only for the period required by law or operational necessity.

If you need help, contact Admin@dotdelivery.com.au.